Frequently Asked Questions
Clear answers to help you understand our services, process, pricing, and how we work with clients worldwide.
24h
Response Time
100%
Transparent
USA
Focused
5★
Rated
General
About our company and services
We provide professional graphic design services including brand identity design, marketing creatives, UI/UX design, social media graphics, presentations, and ongoing design support for startups, small businesses, and enterprises.
GraphicDigits is an offshore design agency serving clients primarily in the United States, UK, and Canada. We work remotely, allowing us to offer high-quality design services with flexible collaboration.
Getting started is simple. Contact us through our website, share your project details, and we'll schedule a quick discussion to understand your needs and recommend the best solution.
Pricing & Payments
Costs, packages, and payment options
Pricing depends on project scope, complexity, and timelines. We offer fixed-price packages, monthly retainers, and custom quotes based on your business needs.
Yes. For larger projects and ongoing engagements, we offer milestone-based or monthly payment plans.
Each package includes dedicated design support, revisions, source files, and structured communication. Specific inclusions vary by service and are clearly defined before the project starts.
Our Design Process
How we work and what to expect
Turnaround time depends on the project type. Smaller design tasks are typically delivered within a few business days, while larger branding or UI projects follow an agreed timeline.
We include a defined number of revisions per project to ensure quality while maintaining efficiency. Revision details are clearly outlined before work begins.
We provide all final assets in industry-standard formats such as AI, PSD, PDF, SVG, PNG, JPG, or web-ready files depending on the project.
Communication is handled via email, WhatsApp, or project management tools. You'll always have clear updates and a single point of contact.
Quality & Support
Quality assurance and ongoing support
Client satisfaction is important to us. We work closely with you during revisions to ensure the final design aligns with your expectations and objectives.
Yes. We offer ongoing design support and retainer plans for businesses that need regular design updates.
Once the project is completed and payment is finalized, you receive full ownership and rights to the final designs.
Still Have Questions?
If you didn't find your answer here, our team is happy to help.
We usually respond within 24 business hours.